If a call from an unknown number says it is about redelivering a parcel
A scene written as a harmless call It is late afternoon. A call comes in from a mobile number you do not know. What will you do?
This scene was written as a harmless call. It is fiction. In a real call, you cannot confirm who the caller is from their voice or what they say alone. Some scenes were written as harmless calls. Not every call from an unknown number is a scam.
What came up in this call
- The caller did not bring up money, accounts or PINs.
- The AI replied in the same way as in the other scenes. It does not judge who the caller is.
What public agencies write (original Japanese, with a translation by AI)
- 「留守番電話機能を活用、録音メッセージで相手がわかってからかけ直す」
Use voicemail, and call back after the recorded message tells you who called.
National Police Agency (Japan)
This page does not judge whether a real call is a scam. The scene is fiction written by AI, based on a type that public agencies have published. This page was not made, checked or approved by the National Police Agency or any other public agency.
Related items from "Checks before you answer"
Do not rush to answer calls from unknown numbers, calls with no caller ID, or numbers starting with "+". Let voicemail take them, and call back once you know who it was.
「留守番電話機能を活用、録音メッセージで相手がわかってからかけ直す」 National Police Agency (Japan)
「国際電話番号（＋から始まる電話番号）や見知らぬ電話番号からの着信は「無視」しましょう。」 National Police Agency (Japan)
Call back to check, using a number you look up yourself or one you already know, not a number the caller gives you.
「最寄りの警察署にかけ直して本物かを確認」 National Police Agency (Japan)
「家族にかけ直して本物かを確認」 National Police Agency (Japan)
Public consultation lines in Japan, for when you are unsure or in trouble.
「警察相談専用電話「＃9110」番」 Government Public Relations Online (Cabinet Office, Japan)
「「消費者ホットライン」188」 Consumer Affairs Agency (Japan)
In an emergency in Japan, call 110. You cannot report or consult through this page.
The caller's first line (fiction; one line only)
Caller（Unknown mobile number）: Hello, I'm a delivery driver. I came by with a parcel around noon, but nobody was home.
Examples of the AI's replies
The AI's reply (a line written in advance)
- This is an automated AI assistant answering on behalf of the person you called. Please tell me your name and the reason for your call.
- Thank you. I will tell the person that you called about redelivery. The person will arrange the time themselves, using the method written on the delivery notice. Goodbye.
The "AI" on this page only shows lines that were written in advance. It is not an AI thinking and answering each time you press a button. Nor does it show that an AI would reply this way on a real call.
Sources (in Japanese)
See this scene with voices All scenes Checks before you answer